Parlano di me..
https://www.affaritaliani.it/cronache/come-trasformare-un-reclamo-del-cliente-in-opportunita-in-un-libro-di-todisco-729251.html?refresh_ce
https://www.albergo-magazine.it/da-ospiti-difficili-ad-ospiti-felici-come-gestire-un-reclamo-e-farne-unopportunita/
http://www.hotelmag.it/2021/03/19/ospiti-difficili-ospiti-felici-manuale-receptionist/
https://www.advtraining.it/news/74954-stefano-todisco-libro-sulla-gestione-degli-ospiti
https://www.capripress.com/32927/2021/03/26/manuale-per-hotel-da-ospiti-difficili-ad-ospiti-felici-di-stefano-todisco/
https://www.qualitytravel.it/da-ospiti-difficili-a-ospiti-felici-larte-di-gestire-un-reclamo-nel-nuovo-libro-di-stefano-todisco/92688